Terms & Conditions cuci22 – A Complete Guide for Malaysian Players

By registering an account, accessing or using any part of the cuci22 platform on the website cuci22.run, you hereby agree to be fully bound by these Terms and Conditions. If you do not agree with any provision in this document, you are not permitted to use the cuci22 platform.

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and cuci22 ("Platform", "We", or "cuci22"). This document is to be read together with Privacy Policy and Responsible Gaming Policy cuci22, all of which together form the entire agreement between you and the platform.

Cuci22 reserves the right to amend, add to, or update these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication on the platform. It is your responsibility to review this page from time to time. Your continued use of the cuci22 platform after any changes are published constitutes your acceptance of those changes.

To register and use the cuci22 platform, you must meet all of the following eligibility criteria:

• Aged 21 years of age or older on the date of registration.
• Is a Malaysian citizen or a legal permanent resident in Malaysia.
• Have full legal capacity to enter into binding agreements.
• Not currently prohibited from participating in gambling activities by any court order or authority.
• Do not register on behalf of any third party.
• Has never had an account closed by cuci22 for prior terms violations.

Cuci22 reserves the right to request identity verification (KYC — Know Your Customer) at any time. Documents that may be required include a copy of your national identity card (MyKad), a recent bank statement, or valid proof of address. Failure to provide the requested documents within the specified timeframe may result in account suspension.

Each user is only permitted to hold one (1) cuci22 account. Ownership of multiple accounts by the same individual — whether under different names, MyKad numbers, phone numbers, email addresses, IP addresses or devices — is strictly prohibited. If cuci22 detects multiple account ownership, all accounts involved will be closed and all remaining balances and pending winnings will be forfeited.

You are solely responsible for:

• Ensuring that all information provided during registration is accurate, complete, and up to date.
• Updating your profile information whenever any changes occur.
• Keeping your cuci22 account password and login credentials confidential.
• Ensuring that no one else uses your account.
• Notify cuci22 immediately if you become aware of any unauthorised access to your account.

Cuci22 is not liable for any losses arising from the use of your account by an unauthorised third party, whether due to your own negligence or otherwise, unless there is evidence of a security failure on cuci22's part.

Cuci22 accepts deposits via the following Malaysian payment methods only:

All deposits must be made from a bank account or e-wallet registered in your own name. cuci22 does not accept deposits from third-party accounts. Any deposit received from a third-party source will be returned and the account may be suspended pending investigation.

Cuci22 reserves the right to decline deposits from unverifiable sources or those suspected of involving fraudulent activity. Any fees charged by payment service providers are the member's sole responsibility.

Cuci22 is committed to processing withdrawals promptly and transparently. The withdrawal terms are as follows:

• Minimum withdrawal amount: RM 50 per request.
• Withdrawal to e-wallet (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay): processed within 5 to 15 minutes.
• Withdrawal to online banking (FPX, Maybank2u, CIMB Clicks): processed within 30 minutes to 2 hours.
• All withdrawals are sent only to the bank account or e-wallet registered in your own name.
• KYC verification must be completed before your first withdrawal request can be processed.

Cuci22 reserves the right to suspend or withhold withdrawals for security review purposes, KYC compliance, or investigation of suspicious activity. In such cases, cuci22 will notify you via your registered email or phone number within 24 hours.

If you wish to withdraw a bonus balance that has not yet met the wagering requirement, that balance will be forfeited and only your actual cash balance (deposited funds) will be returned, subject to review.

Cuci22 offers a variety of bonuses and promotions from time to time to reward both new and existing members. All bonuses are subject to specific terms stated alongside each offer. General rules that apply to all bonuses are:

• Each bonus may only be claimed once per member unless otherwise stated.
• Welcome bonuses are available to new members making their first deposit only.
• All bonuses are subject to wagering requirement that must be met before a withdrawal is permitted — typically between 20x and 35x the bonus value, depending on the bonus type.
• Bonuses cannot be transferred between accounts.
• Cuci22 reserves the right to cancel any bonus if there is evidence of bonus abuse or fraud.
• The maximum bet limit when using bonus funds is RM 50 per bet unless otherwise stated. Winnings from bets exceeding this limit using bonus funds may not be counted.

Cuci22 offers a wide range of game categories, including slots, live casino (baccarat, blackjack, roulette, dragon tiger), poker, Sports Betting (Malaysia Super League football, EPL, badminton), cricket, e-sports and interactive game shows. Specific rules for each game are available within the game itself or in the game guide section on the cuci22 platform.

General rules that apply to all games at cuci22:

• All confirmed bets are final and cannot be reversed.
• In the event of a technical disruption during gameplay, the affected round or bet will be settled based on cuci22's server records, which shall be deemed conclusive evidence.
• Cuci22 reserves the right to void bets or rounds where there is evidence of significant technical interference or a system failure that affected the game outcome.
• For Live Casino games, the result announced by the dealer is final once the round is closed.
• For Sports Betting, the applicable odds are those at the time the bet is placed, not at the time the event begins.
• Cuci22 reserves the right to decline or restrict any bet without providing a reason.

All games on cuci22 use independently audited and certified fair software. The random number generators (RNG) used in slots and digital table games have been certified by internationally recognised independent testing bodies.

The following activities are strictly prohibited on the cuci22 platform and may result in immediate account closure, forfeiture of balances and legal action:

• Registration or use of an account by individuals under 21 years of age.
• Owning or using more than one account.
• The use of automation software, bots, scripts, or any technology that provides an unfair advantage.
• Colluding with other players in skill-based games such as poker.
• Money laundering or using the platform for any unlawful financial purpose.
• Providing false or misleading information during registration or the KYC process.
• Abusing the bonus system through unauthorised methods.
• Any attempt to hack, damage, or disrupt the operations of the cuci22 platform.
• Threatening or harassing staff or other players on the platform.

Cuci22 reserves the right to suspend or close any account at any time for the following reasons:

• Violation of any provision within these Terms and Conditions.
• Confirmation that the user is under 21 years of age.
• Confirmed ownership of multiple accounts.
• Suspected money laundering or fraud.
• Failure to provide the requested KYC documents.
• At the user's own request (voluntary closure).
• Upon request by the relevant authorities.

If an account is closed due to a breach of terms, cuci22 reserves the right to forfeit all remaining balances, including any pending winnings. If the closure is for any other reason — such as a user request or technical grounds — any valid cash balance will be returned following the necessary investigation and verification.

You may close your cuci22 account at any time by contacting our support team via live chat. Account closure requests will be processed within 5 business days.

Cuci22 takes the protection of all members' personal data seriously. All information you provide to cuci22 is processed in accordance with Privacy Policy our full policy. In summary:

• All personal data is protected with 256-bit SSL encryption.
• Your data is not sold or shared with third parties for marketing purposes without your consent.
• Data is shared only with parties required for payment processing, identity verification and legal compliance.
• You have the right to access, amend, or request the deletion of your personal data.
• Data is retained for the period required under applicable Malaysian law.

By using the cuci22 platform, you agree that cuci22 may use cookies and similar tracking technologies to enhance your user experience and for internal analytics purposes. For more information, please review Privacy Policy us.

Cuci22 is committed to promoting responsible gambling. We recognise that excessive gambling can have a negative impact on some individuals, and we provide tools and resources to help players manage their gambling activity in a healthy way.

Responsible gaming tools available at cuci22 include:

• Deposit Limit — Set your own daily, weekly, or monthly deposit limits.
• Loss Limit — Set a maximum loss limit within a specified time period.
• Play Time Limit — Set a maximum time limit allowed per gaming session.
• Temporary Self-Suspension — Suspend access to your account for 24 hours, one week, one month or six months.
• Permanent Self-Exclusion — Permanently close your account if you feel that gambling is negatively affecting your life.

If you or someone you know has a gambling problem, please seek help immediately. cuci22 encourages players who need support to reach out to relevant organisations in Malaysia. For more information, visit the Responsible Gaming us.

Cuci22 is not liable for any financial losses incurred by members as a result of gambling activity on this platform. Gambling carries real risk — players should only wager what they can afford to lose.

Cuci22 is not liable for:

• Losses arising from internet service disruptions or technical issues on the user's end.
• Losses resulting from the use of your account by an unauthorised third party.
• Any indirect, incidental, or consequential damages arising from the use of the platform.

Should any dispute arise regarding your account, a transaction, or a game outcome, you must contact the cuci22 support team within 30 days from the date of the incident. Disputes submitted after this period may not be resolvable.

These Terms and Conditions and any disputes arising from them are governed by the laws of Malaysia. Any legal action arising from the use of the cuci22 platform is subject to the jurisdiction of Malaysian courts.